(Hours 1a,b) Rich started the hour by talking about the internet issues that kicked the show off of the air for some time last Friday. This got him thinking about the changing world and our reliability on current technology. He reminded people about how things used to be, before discussing this morning’s show schedule. He then took a call from Eric in Manchester, who asked about the future of the brick and mortar stores.
(Hour 1b) After being prompted by a question from Eric in Manchester, Rich spoke about the future of brick and mortar retail stores. He shared about the impact of online shopping, such as Amazon.com, and gave his opinion on the future of local businesses.