Significant Progress Made Friday – Full Restoration Expected Monday or Sooner

MANCHESTER, N.H., November 28, 2014 11:00 PMMore than 1,000 line workers were in the field Friday to help restore power to all PSNH customers impacted by a devastating snow storm that hit New Hampshire on Wednesday and Thursday. An additional 200 line workers are expected Saturday, allowing the company to focus efforts in all of the areas still experiencing outages. In addition to the line workers, PSNH secured about 500 tree workers to help clear the way by removing fallen trees and limbs.

Line workers from New England and far beyond its borders are working day and night to repair damage caused by wet, heavy snow that blanketed the Granite State. PSNH has restored power to more than 130,000 customers since the storm hit, with an estimated 65,000 customers without power as of 11:15 p.m. Friday. This is down from a peak of more than 200,000 customers at the height of the storm. Crews and support staff will continue working 24/7 until all outages are restored. With an army of line workers blanketing the PSNH service area, the company expects to continue to make good progress over the weekend, with full restoration expected by Monday.

As PSNH worked to keep state and local officials and customers informed of its progress, the company acknowledged that a computer issue caused its popular online outage map tool to temporarily go out of service. Support personnel resolved the problem Friday evening.